TSA PreCheck Enrollment: New Vendors Added

Travelers tired of long security lines have a new reason to celebrate. The Transportation Security Administration (TSA) has significantly expanded its enrollment network. You no longer need to make a special trip to a crowded airport terminal to get fingerprinted. With the addition of partners like Staples, Office Depot, and new vendors like Telos and CLEAR, finding a location to complete your interview is easier than ever.

The Expansion of Enrollment Providers

For years, a single company called IDEMIA controlled the enrollment process for TSA PreCheck. They operated the Universal Enroll centers often found in airports and obscure government buildings. However, the TSA recently opened the market to improve efficiency and reduce wait times.

Today, there are three authorized enrollment providers. This competition has increased the number of physical locations and even lowered the price for some applicants. The three current providers are:

  • IDEMIA: The legacy provider that still manages the vast majority of enrollment centers, including the new partnerships with Staples.
  • Telos Identity Management Solutions: A newer vendor that has partnered with Office Depot to provide enrollment services.
  • CLEAR: Known for their biometric speed lanes, CLEAR is now an official TSA PreCheck enrollment provider, separate from their standard subscription service.

Enrolling at Staples: How It Works

The snippet you read specifically mentions Staples, and this is one of the most convenient changes for everyday travelers. IDEMIA has installed IdentoGO centers inside dozens of Staples locations across the United States.

This partnership allows you to combine errands. You can buy office supplies and complete your government security screening in a single trip. Here is what you need to know about the Staples process:

  1. Online Application: You must start the application on the TSA website or the IdentoGO website.
  2. Location Selection: When prompted to search for an enrollment center, type in your zip code. Look for locations marked as “Staples” or “IdentoGO at Staples.”
  3. Appointments vs. Walk-ins: While many Staples locations accept walk-ins, priority is always given to those with appointments. It is highly recommended to book a slot to avoid waiting behind other customers.
  4. Hours: Staples locations often have better hours than government centers, including evening and weekend availability in some regions.

Telos and Office Depot

If you do not have a Staples nearby, you might live closer to an Office Depot. The vendor Telos has partnered with Office Depot to offer a similar service. This partnership effectively turns the retail store into a temporary enrollment center.

The process with Telos is distinct. Their system is designed to be mobile-friendly and fast. When you apply through the Telos portal, you will be directed to their specific network of locations. This is an excellent alternative if the IDEMIA/Staples appointments are fully booked in your area.

Comparing the Costs

One of the most confusing aspects of the new multi-vendor system is that prices can vary slightly depending on which provider you choose. All providers grant you the exact same TSA PreCheck privileges, valid for five years.

  • IDEMIA (Staples/Airport locations): The enrollment fee is $78.
  • Telos (Office Depot locations): The enrollment fee is $85.
  • CLEAR: The enrollment fee is $77.95.

It is worth noting that the renewal fee is generally lower. If you renew online, the cost is typically $70, regardless of your original provider.

What to Bring to Your Appointment

Whether you go to Staples, Office Depot, or an airport location, the requirements for the in-person interview remain strict. Failing to bring the correct documents will result in you being turned away.

You must provide documentation that proves your identity and citizenship. The most common combinations include:

  • Option 1: A valid U.S. Passport (this stands alone and is the easiest option).
  • Option 2: A valid Driver’s License PLUS a certified copy of your Birth Certificate.

Important Note on Names: The name on your application must match your ID exactly. If your name has changed due to marriage or divorce, you must bring a certified marriage certificate or divorce decree to link the names.

The Interview Process

The term “interview” often makes travelers nervous, but the process at these new retail locations is administrative, not interrogative. The appointment usually takes less than 10 minutes.

During the visit, the agent will:

  1. Verify your identification documents.
  2. Scan your fingerprints electronically.
  3. Take your photo for the database.
  4. Process your payment (credit cards are the preferred method).

You will not be asked complex questions about security protocols. They are simply verifying that you are who you say you are.

When Will You Get Your KTN?

After your visit to Staples or another vendor, you simply wait. The TSA states that most applicants receive their Known Traveler Number (KTN) within 3 to 5 days. However, some applications can take up to 60 days if there are complications with your background check.

Once you receive your KTN via email, you must manually add it to your airline profiles or existing flight reservations. It does not update automatically.

Frequently Asked Questions

Can I renew my TSA PreCheck at Staples? Yes, but it is rarely necessary. Most travelers can renew their membership online for a reduced fee of $70. You only need to visit a Staples or enrollment center in person for a renewal if your name has changed or if the TSA specifically requests new biometric data.

Is TSA PreCheck free with credit cards? Many premium travel credit cards offer a statement credit to cover the cost of enrollment. Cards like the Chase Sapphire Reserve, Capital One Venture, and The Platinum Card from American Express provide a credit of up to $100 every four to four-and-a-half years. This credit works regardless of whether you pay at Staples, Office Depot, or through CLEAR.

Do I need an appointment for Staples enrollment? Technically, no. Most centers accept walk-ins. However, enrollment agents will take scheduled appointments first. If the store is busy, a walk-in could wait over an hour. Booking an appointment online is the safest way to ensure a quick visit.

Is CLEAR the same as TSA PreCheck? No. CLEAR is a private company that uses biometrics to verify your identity and lets you skip the ID check at the podium. TSA PreCheck is a government program that lets you keep your shoes and belt on during the physical screening. However, CLEAR is now authorized to enroll people in TSA PreCheck as a service provider.

What if I am denied? If the TSA determines you are ineligible due to a disqualifying criminal offense, you will receive a letter explaining the decision. The application fee is for the background check itself and is non-refundable, even if your application is denied.